Move Out Statement in Management Software

A frequently asked owner question is why you may have a charge of management fee, Resident Benefit program, etc when a resident of yours moved out.

When a tenant moves out, the following happens in Appfolio when the move out procedure is done:

EXAMPLE:

• The Security Deposit amount moves from the SD bank account into the Rent Escrow bank account and you see the deposit on your statement:

• If the tenant receives the full or partial amount refunded, you would see a check issued to the tenant on your statement for the $995 and that amount would come out of the balance on the statement
• Since your tenant left with UNPAID charges, Appfolio then takes the $995 SD and starts to credit the charges starting with oldest charges first (see attached report).  In this case Appfolio credited the following:

1. $870 Rent Income
2. $100 late fee
3. $25 RBP

• Then Appfolio is programmed that when you receive rent income the 8% mgmt fee is charged and the late fee & RBP is charged to pay out to A3R

This is why you have the management fee, late fee and RBP charges on your statement.